Support

 

MobileWorxs can provide a number of different support levels. This can range from full 24/7 helpdesk support and onsite support to remote assistance and/or leveraging your current support structure and we provide business hours technical support. MobileWorxs will work with you to define the support structure required.

Through training users can take control of the mobile system to easily support any day to day issues that may arise. Out of the box MobileFrame supports a host of support features:

  • Remote Device Control and Management

  • Version Control

  • Synchronisation Management

  • Device / Asset Management

  • Enterprise Class Security

  • Deployment Management

  • Remote Software Updates

  • Real-time Data Management and Tracking



Our standard phone and email support will try to provide a resolution on the phone or asap over email. For more information on our phone & email support see the support page.

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